SOFT ALCHEMY NECKLACE

DELIVERY

• All orders are carefully hand-packed and shipped from London.

• Estimated delivery times and shipping costs are shown at checkout, or visit our Delivery Information page.

RETURNS

• We accept returns within 14 days of delivery, provided items are unworn and in their original condition.

For full details, please refer to our Returns Policy page.

12-Month Warranty

All DELA. Jewellery is covered by a 12-month warranty from the date of purchase. This warranty covers manufacturing faults in materials or craftsmanship under normal wear. 

It does not cover damage caused by general wear and tear, improper care, accidental damage, or unauthorised repairs. For full details, please refer to our Warranty Policy. 

To preserve the beauty and brilliance of your piece,  avoid contact with salt water, perfumes, lotions and chemicals.

Remove jewellery before bathing, swimming, and exercising. Store pieces individually in a dry place and gently polish with a soft, dry cloth after wear.