Terms & Conditions
Effective Date: 07 de abril de 2025
Welcome to Dela Jewellery. By accessing or using our website (www.delajewellery.com), you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.
1. General Information
Dela Jewellery is a UK-based brand offering high-quality semi-fine jewellery including 18k gold-plated and sterling silver 925 pieces, carefully selected and crafted in Brazil.
These Terms & Conditions govern your use of our website and services. By accessing our website or placing an order, you accept these terms in full. If you disagree with any part of these terms, please do not use our website.
2. Product Information
We make every effort to display our products accurately, including descriptions, prices, and images. However, colours may vary slightly due to screen settings.
All items are subject to availability. We reserve the right to discontinue any product at any time without notice.
3. Pricing & Payments
All prices are listed in GBP (£) and include VAT where applicable. We reserve the right to change prices at any time without prior notice.
We accept payments through secure payment gateways. Your payment information is processed securely and is not stored on our servers.
4. Orders & Cancellations
Once an order is placed, you will receive an email confirmation. We reserve the right to refuse or cancel any order due to product availability, errors in pricing or product information, or suspected fraudulent activity.
If you need to cancel your order, please contact us within 24 hours of placing it.
5. Shipping & Delivery
We aim to dispatch orders within 2–3 working days. Delivery times may vary depending on your location.
International customers are responsible for any customs duties or taxes incurred in their country.
6. Returns & Exchanges
We accept returns within 14 days of delivery. Items must be returned in their original condition and packaging. For hygiene reasons, we cannot accept returns on earrings unless faulty.
Customers are responsible for return postage costs unless the item is faulty or incorrect.
To request a return or exchange, please contact us at: info@delajewellery.com
7. Intellectual Property
All content on this website, including images, designs, logos, text, and graphics, is the property of Dela Jewellery and is protected by copyright and intellectual property laws. No content may be copied, reproduced, or used without our written permission.
8. Privacy Policy
We respect your privacy and handle your personal data in accordance with GDPR and our Privacy Policy. By using our site, you agree to our collection and use of personal information as outlined in the Privacy Policy.
9. Limitation of Liability
We are not liable for any damages or losses resulting from your use of our website or products, except where required by law.
10. Changes to These Terms
We reserve the right to modify these Terms & Conditions at any time. Updates will be posted on this page with the revised effective date.
11. Contact Us
For any questions about these Terms & Conditions, please contact us at:
Dela Jewellery
Email: info@delajewellery.com
Instagram: @delajewellery_