📦 Delivery

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• FREE delivery within the UK.

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• Europe: Delivery charges apply and will be calculated at checkout.

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• Orders are processed within 1-3 business days, and delivery times vary depending on the destination.

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🔄 Returns & Complaints Policy

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We offer a 30-day return policy to ensure your satisfaction:

• Items must be unused, in original condition, and returned with packaging.

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• Customers are responsible for return shipping costs unless the item is faulty.

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• Once we receive your return, we will process your refund, replacement, or exchange within 7 business days.

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• If you receive a damaged or incorrect item, please contact us immediately at info@delajewellery.com so we can resolve the issue.

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• 🛡️ 12-Month Warranty

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All our products are covered by the Consumer Purchase Act, providing a 12-month warranty from the date of purchase. This warranty covers:

✔️ Manufacturing defects that appear within 12 months of purchase.
✔️ You may be eligible for a replacement, refund, or price reduction, depending on the situation.

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🚫 Warranty Exclusions:

Damage due to misuse, improper care, or normal wear and tear.
Fading or discoloration due to exposure to chemicals, water, or perfumes.
If you believe your item has a manufacturing defect, please contact us with proof of purchase and photos of the issue.

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📩 Need Help? Reach out to us at info@delajewellery.com.br – we’re happy to assist you!

✨ Dela Jewellery – Timeless elegance, guaranteed quality. ✨